The Report module in SocialSurvey enables authorized users to generate reports on the different filters
The Report module consists of 3 reports, which are:
- Survey Results Report
- Survey Transaction Summary
- Incomplete Survey Results Report
Many of the reports generated in SocialSurvey must be downloaded to your drive.
Incomplete Survey Results Report
With the following report, you can gain helpful insights about your customers, including their transaction details and reminder count for surveys that have not been completed.
- Go to the Reports tab. This will display the Report menu consisting of the different sub-modules.
- Designate a date filter for the report. This will bring show a status of ‘Pending’ until the report has finished download.
Figure 17: Incomplete Survey Results